Privacy policy
Last updated: May 12, 2026
CleanJetX operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience (the “Services”). CleanJetX is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect the following categories of personal information:
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order and transaction details
- Account login information
- Shopping activity and cart information
- Communications with customer support
- Device information
- Browser information
- IP address
- Cookies and tracking data
- Website usage and interaction data
HOW WE COLLECT YOUR INFORMATION
We may collect personal information:
- directly from you,
- automatically through cookies and tracking technologies,
- through Shopify and third-party integrations,
- through advertising and analytics partners,
- and through service providers involved in operating the store.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
- process and fulfill orders,
- provide customer support,
- process payments securely,
- manage shipping and delivery,
- detect and prevent fraud,
- improve website performance and user experience,
- personalize content and advertising,
- send transactional communications,
- send marketing emails when consent is provided,
- comply with legal obligations,
- and enforce our terms and policies.
MARKETING AND ADVERTISING
With your consent, we may send promotional emails, offers, product updates, and marketing communications.
We may also use advertising technologies such as:
- Meta Pixel,
- TikTok Pixel,
- Shopify analytics tools,
- and similar tracking technologies
to measure advertising performance and provide personalized advertising experiences.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share personal information with trusted third parties only when necessary to operate our business, including:
- Shopify,
- payment processors,
- logistics and shipping providers,
- analytics providers,
- advertising partners,
- fraud prevention providers,
- customer support tools,
- and legal authorities when required by law.
We do not sell your personal information.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which processes personal information to provide and improve the Services.
Information submitted through the Services may be transferred to Shopify and its partners, including transfers outside your country of residence.
To learn more about Shopify’s privacy practices, please visit:
[Shopify Privacy Policy](https://www.shopify.com/legal/privacy?utm_source=chatgpt.com)
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- operate the website,
- remember preferences,
- analyze traffic,
- improve functionality,
- personalize advertising,
- and measure marketing campaigns.
Users can manage cookie preferences through their browser settings or cookie banner preferences.
DATA SECURITY
We implement reasonable technical and organizational security measures to protect personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.
DATA RETENTION
We retain personal information for as long as necessary to:
- provide the Services,
- comply with legal obligations,
- resolve disputes,
- prevent fraud,
- and enforce our agreements.
YOUR RIGHTS
Depending on your location, you may have rights including:
- access to your personal information,
- correction of inaccurate information,
- deletion of personal information,
- restriction of processing,
- objection to processing,
- withdrawal of consent,
- and data portability.
You may exercise your rights by contacting us at:
support@cleanjetx.com
We may request identity verification before processing certain requests.
CHILDREN’S PRIVACY
The Services are not intended for children under the age required by applicable law.
We do not knowingly collect personal information from minors without appropriate authorization.
INTERNATIONAL TRANSFERS
Your personal information may be transferred and processed outside your country of residence, including outside the European Economic Area.
Where required, we rely on legally recognized transfer mechanisms and safeguards.
THIRD-PARTY LINKS
The Services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of third-party services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Any updated version will be published on this page with the revised “Last updated” date.
CONTACT
If you have questions about this Privacy Policy or your personal information, you may contact us at:
CleanJetX
support@cleanjetx.com
Centro Logístico de Antequera, 12, MA, 29250, ES